1. Introduction

Welcome to Prebuy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application and related services.

2. Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our services.

Information You Provide

Account information (name, email address, business details)
Store information from your Shopify account
Payment and billing information
Communications you send to us

Information Collected Automatically

Usage data and analytics
Device and browser information
IP address and location data
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and manage your account
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyse trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalise and improve your experience

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With service providers who perform services on our behalf
To comply with legal obligations or respond to lawful requests
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets
With your consent or at your direction

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymise it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to delete your personal information
The right to restrict or object to processing
The right to data portability
The right to withdraw consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our services. You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of our services.

9. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you visit.

10. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@prebuy.ai